Chews and treats should be kept in an airtight container and stored in a cool, dry place, away from damp, warm, or humid conditions. We recommend a shelf life of 3 months from the delivery date. For treats in resealable packets, we suggest using them within 4 weeks of opening. Always store these items in a cool, dry environment to maintain freshness.

Ensuring the healthiness of our treats is our top priority. We want our customers to feel confident when purchasing our products, which is why we always source natural, grain-free items without any additives, artificial preservatives, or colorings. Our chews and treats are meant to complement a well-balanced diet.

We understand that many dogs have specific allergies. Our product descriptions clearly list all ingredients, making it easy for you to select items with confidence that they will be safe for your dog.

We ship all parcels via Royal Mail, typically arriving within 2-3 working days. Parcels are dispatched Monday through Friday, and orders placed before 12pm are shipped the same day.